Privacy Policy

1. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for our email list or download a lead magnet
• Fill out a contact form or inquiry
• Book a consultation or strategy call
• Purchase a service or product
• Subscribe to our newsletter or blog updates
• Participate in a virtual summit or event
• Engage with us on social media

This information may include:

• Name and contact information (email address, phone number)
• Business name and website
• Payment and billing information
• Professional background and business goals
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website or source
• Click patterns and navigation paths

We collect this information through cookies, web beacons, and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our services: Process transactions, deliver purchased products or services, and manage your account
• To communicate with you: Send you newsletters, marketing materials, service updates, and respond to your inquiries
• To improve our offerings: Analyze website usage, understand customer preferences, and enhance our services
• To personalize your experience: Tailor content and recommendations based on your interests and behavior
• To comply with legal obligations: Meet regulatory requirements and protect our legal rights
• To prevent fraud: Monitor and prevent fraudulent transactions and unauthorized access

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We work with third-party service providers who assist us in operating our business, including:

• Email marketing platforms (e.g., ConvertKit, MailChimp)
• Payment processors (e.g., Stripe, PayPal)
• Website hosting and analytics services
• Customer relationship management (CRM) tools
• Scheduling and calendar management tools

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal processes
• Protect the rights, property, or safety of New Client Magnet, our users, or others
• Investigate fraud or security issues

Business Transfers

If New Client Magnet is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change in ownership.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. SMS and Text Message Marketing

SMS Opt-In and Consent

By providing your mobile phone number and opting in to receive text messages from New Client Magnet, you expressly consent to receive recurring automated marketing and promotional text messages (e.g., cart reminders, promotional offers, updates) to the mobile number you provided.

How We Use Your Mobile Information

We use your mobile phone number to:

• Send marketing and promotional messages about our products and services
• Provide appointment reminders and booking confirmations
• Send important updates about your account or services
• Deliver time-sensitive offers and announcements
• Respond to your inquiries via text

Mobile Information Sharing

We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. We may share your mobile information with:

• SMS service providers who help us deliver text messages (e.g., Twilio, Klaviyo)
• Analytics providers to measure campaign effectiveness
• Service providers who assist with customer support

All third-party providers are contractually obligated to protect your information and use it only for the purposes we specify.

Opt-Out Instructions

You can opt out of receiving text messages at any time by:

• Replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message
• Contacting us at [email protected]
• Calling or texting our customer support

After you opt out, you will receive one final confirmation message. You may continue to receive transactional messages related to services you've purchased.

Help and Support

For help or support with text messages, reply HELP to any message or contact us at [email protected].

Carrier Information

Supported carriers include AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, and others. Check with your carrier for details on available services and any charges that may apply.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data (e.g., payment information)
• Secure socket layer (SSL) technology
• Regular security assessments and updates
• Restricted access to personal information
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

• Email subscribers: Until you unsubscribe or request deletion
• Client information: For the duration of our business relationship plus 7 years for tax and legal purposes
• Website analytics: 26 months from the date of collection

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to legal obligations)
• Objection: Object to the processing of your information for certain purposes
• Restriction: Request that we limit how we use your information
• Portability: Request a copy of your information in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing emails at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy, regardless of where it is processed.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

If we make material changes to how we use your personal information, we will notify you by email or through a prominent notice on our website. We encourage you to review this Privacy Policy periodically.

13. Contact Us